+ Make sure the email address you've entered is the one when you entered while registering JetBits.

+ If you get the messages "User name doesn't exist" when trying to login to JetBits then it's probably your account has been banned by an admin for a reason. (inappropriate user name, profile details, spam, previously banned user etc..)

+ If you forgot the email address or can't access it anymore contact us and give information required by us to prove that this account really belongs to you. (old password, registered phone, email etc.)

+ If someone has guessed your password and using your account, contact us via email or create a new nick name to contact admin via JetBits inbox. Give us information like your previous password, email address.

+ Password Reminder
+ Contact